Not applicable anymore but i love this:-
"Actually, I don't mind having the incident numbers - it's kind of nice. In any case, I believe we've fixed all these. Apparently, if you tried a different key while the subscriptions were broken it borked your account. SOE were able to detect and fix those accounts. Let us know, though, if you still get the error about not having a subscription."
People who couldnt get in on the 26th of Dec actually tried to use illigal codes to get back into the beta and as a result broke thier own accounts and then started posting thier innocence posts with incident codes on the forum!! That is beautiful...